Terms of Service

Last updated: July 7, 2025

1. Acceptance of Terms

By accessing and using the TurnUp website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

TurnUp provides party and event hosting services, including but not limited to:

  • Club events and nightlife experiences
  • Corporate event planning and hosting
  • Birthday party celebrations
  • Wedding receptions and ceremonies
  • Holiday party planning
  • Private event coordination

3. Booking and Payment

3.1 Booking: All bookings must be made through our official channels. Verbal agreements are not binding until confirmed in writing.

3.2 Payment: A deposit of 50% is required to secure your booking. Full payment must be received 7 days before the event date.

3.3 Cancellation: Cancellations made more than 30 days before the event will receive a full refund minus a 10% processing fee. Cancellations within 30 days are subject to our cancellation policy.

4. Event Requirements and Restrictions

4.1 Age Requirements: All guests must be 21 years or older for club events unless otherwise specified.

4.2 Dress Code: Appropriate attire is required for all events. TurnUp reserves the right to refuse entry for inappropriate dress.

4.3 Behavior: Guests must conduct themselves appropriately. TurnUp reserves the right to remove guests who violate venue policies.

4.4 Capacity: All venues have maximum capacity limits that must be strictly adhered to for safety reasons.

5. Liability and Insurance

5.1 Limitation of Liability: TurnUp's liability is limited to the amount paid for the event. We are not responsible for personal injury, property damage, or other losses.

5.2 Insurance: TurnUp maintains appropriate insurance coverage for our events. Clients are encouraged to obtain their own event insurance.

5.3 Force Majeure: TurnUp is not liable for events beyond our control, including natural disasters, government actions, or venue closures.

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding the collection and use of your personal information.

7. Intellectual Property

7.1 TurnUp Content: All content on our website, including text, graphics, logos, and images, is the property of TurnUp and is protected by copyright laws.

7.2 Event Photography: TurnUp may take photographs or videos at events for promotional purposes. By attending our events, you consent to such photography.

8. Modifications to Terms

TurnUp reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the state in which TurnUp operates, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]
Phone: +91 7306068897, +91 9745123799
Address: 1/16, Pallickal H, Block 4, Matoor Road, Matoor, Kalady, Ernakulam, Kerala - 683574